Life Flight Network, the largest not-for-profit air medical transport service in the US, has announced the relocation of its Idaho-based offices and communications centre to a new, state-of-the-art facility.

Located in Meridian, Idaho, the new space will merge offices formerly located within the Boise Airport’s Jackson Jet Center with Life Flight Network’s communications centre, which occupied the fourth floor of Saint Alphonsus Regional Medical Center for the last 15 years.

The communications centre is the first point of contact for EMS and healthcare partners requesting Life Flight Network services and is responsible for service request intake, dispatching, and flight monitoring of aircraft.

At nearly triple the size of their previous space, the new facility allows for increased staffing and operational monitoring—a prime example of the organisation’s proactive approach and commitment to the highest levels of safety.

The facility is equipped with the latest technology to streamline communication and coordination, ensuring a swift and effective response to every call.

“Our new communications center embodies the heart of our mission: to be the lifeline of hope for those in their darkest hour. As we continue to grow, our commitment to saving lives remains unwavering, and this expansion underscores our relentless pursuit of excellence in air medical transport,” said Rene Bonnett, Life Flight Network’s senior director of transport logistics.

“With advanced technological innovation and a team of highly skilled professionals, we stand ready to serve with compassion, expertise, and steadfast dedication to our patients.”

An additional highlight of the new facility is its increased training capacity. From onboarding new clinicians to conducting advanced training, this expanded space is dedicated to nurturing the skills and expertise of Life Flight Network’s highly specialised teams.

“This state-of-the-art facility exemplifies our unwavering dedication to maintaining the highest standards of care. By providing an environment that fosters learning and innovation, we ensure our team remains at the forefront of lifesaving techniques and practices,” said Casey Seckel, chief clinical officer at Life Flight Network.
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