In Hamburg recently, the Aircraft Interiors Expo (AIX), Passenger Experience conference (PEC) and Passenger Technology Solutions conference (PTS) were all focused on improving passenger experience and tapping new revenues.

We asked the experts:

“What’s the best passenger experience you’ve ever had?”


“How will passenger experience be better in five years?”

Taking inspiration from not just aviation but also other forms of transport, smart cities and more, here’s what they said.

Hear from Boeing, Priestman Goode, FliteTrak, Norwegian Airlines, Sabeti Wain Aerospace, Starling Aerospace, SITAOnAir, Guestlogix, and more.



Enjoyed this post? Subscribe to our weekly newsletter.