Inmarsat and Panasonic Avionics have agreed a “landmark” strategic collaboration to partner to offer broadband in-flight connectivity (IFC) and services for commercial aviation.
This deal is initially for ten years. Under the terms of the agreement, Inmarsat will become Panasonic’s exclusive provider of Ka-band IFC for commercial aviation. In addition, Inmarsat will offer Panasonic’s services and NEXT solutions to its commercial aviation customers. This includes customer support services available from Panasonic’s Customer Performance Center and Technical Services teams.
In return, Panasonic will offer Inmarsat’s high-speed broadband connectivity service, GX Aviation.
The collaboration is already being deployed with a mutual customer.
In the future, Inmarsat and Panasonic say they plan to collaborate on the development of a next generation GX Aviation terminal, as well as new connectivity-enabled services, data analytics and technology to improve overall end-to-end performance.
Rupert Pearce, Chief Executive Officer, Inmarsat, said: “Our highly complementary collaboration with Panasonic combines the unique expertise and proven capabilities of both companies to create a market-leading in-flight connectivity offer for aircraft manufacturers, airlines and their passengers.
“IFC is a substantial and fast-emerging sector where the quality of customer experience is paramount.”
By Rupert Pearce, CEO, Inmarsat
He added: “Reliable, high-quality IFC is no longer a luxury for passengers, but an expectation, and will play a vital role in securing an airline’s competitive position in a market.”
Hideo Nakano, Chief Executive Officer, Panasonic Avionics, said: “For over 10 years, Panasonic has remained steadfast in its commitment to the connected aircraft. Still, many airlines have more than one connectivity partner, and this strategic collaboration ensures that even more airlines have access to a wide variety of industry-leading digital solutions.
“By adding GX Aviation into our NEXT Online portfolio, we’re recognizing the need for IFC consistency across multiple fleets, and enabling digital solutions and services with unified customer support. It’s really a win-win for customers.”