Image: Iberia
Iberia and Iberia Express were at the head of European punctuality rankings in July.
Specifically, Iberia was the most punctual airline in Europe, while Iberia Express was the most punctual low-cost airline in the region, according to data from the global consulting firm, specialised in aviation analysis, Cirium -formerly FlightStats.
Nearly 81% of the flights operated by Iberia, out of a total of more than 15,000, arrived at their destination on time. In addition, the Spanish airline is the only one in the ranking with a punctuality rate of over 80%, which reflects the operational difficulties to which the region’s air sector is exposed. The airline is also positioned in the global ranking as the seventh most punctual in the world.
For its part, Iberia Express, which operated close to 4,000 flights, recorded an average punctuality rate of 87%, which places it as the most punctual low-cost airline in Europe and the third in the world.
This recognition shows the commitment of both airlines to quality and customer service. All Iberia and Iberia Express employees work together to ensure that the flights leave on time and work daily to minimise any unforeseen events.
“In order to achieve a punctuality ratio of more than 80% in a challenging operating environment, such as that of European airports during these summer months, all teams need to work together. The commitment of the airline’s more than 17,000 employees was the key to being able to achieve this recognition in the summer, one of the most critical periods for airlines, when we deploy our largest flight offer. I want to thank each and every one of those who have made it possible,” said Rafa Hoyos, Director of Production at Iberia.
Commitment
“Punctuality is one of the main hallmarks of Iberia Express and the data continues to support our commitment to getting passengers to their destinations on time during the season with the greatest number of flights and travellers. The milestone that we have achieved in the month of July has been possible thanks to the operational coordination and the work of the people who make up Iberia Express, who always strive to reach the highest quality standards to offer the best service to our customers,” explained Fernando Ortiz, production director of Iberia Express.
