IDMR Solutions, a leader in technical documentation management and electronic signatures designed exclusively for airlines, fleet operators and MROs, has announced the successful implementation of its flagship product, InForm, for GoJet Airlines, a leading regional airline in the United States.

In October 2023, GoJet participated in IDMR’s User Conference in Nashville, TN, to explore the application’s potential.

During the event, they directly engaged with IDMR’s customers while continuing their dialogue with IDMR’s leadership. Six months later, both companies are thrilled to announce the Go Live of the end-to-end solution, despite a tight and challenging timeline.

Seamlessly integrated into GoJet’s IT infrastructure and M&E, InForm empowers the regional airline to digitise, author, and approve its Task Cards, thereby improving business processes.

Implementing IDMR’s solution signifies the next stage of the airline’s digital transformation, offering cutting-edge technologies with optimal user experience, live validations, and real-time visibility of their Maintenance Programs operations.

Scott Short, Managing Director of Quality, Technical Services, and Fleet Transactions at GoJet Airlines, expressed his satisfaction with the implementation: “We are pleased to announce the implementation of an innovative end-to-end solution allowing the digital authoring and signoff process of our Task Cards.

“To meet our aggressive timeline, IDMR imported the content of our paper Cards and committed to an impressive 70% conversion accuracy. However, they exceeded expectations, achieving an estimated 95% accuracy rate. This will be crucial in making it even easier for our Maintenance Programs team to review, author, and further customise our Task Cards while increasing process efficiency, productivity, and response time, thanks to their unmatched expertise in paperless solutions within the industry.”

“Participating in IDMR’s User Conference provided us with valuable insights from their customers and their experience with the application and implementation process. We gained a lot from the scheduled workshops and informal meetings. Consequently, we swiftly engaged with IDMR to launch the project, aiming to go live as soon as possible in 2024,” Short added.

“That was definitely a quick win, and IDMR Solutions is now one of the cornerstones of our TechOps, enabling us to achieve other crucial milestones in our airline’s digital transformation,” Short concluded.
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