Image: American Airlines
American Airlines has opened a $100 million catering facility to serve its hub at Dallas Fort Worth International Airport (DFW).
The 214,000-square-foot building is the largest airline catering kitchen in the country and is more than three times the size of a football field. The high-tech design allows American to cater flights more.
“From the moment a customer steps into one of our airport lobbies to when they are relaxing with a refreshment at 35,000 feet, we’re always thinking of ways to make their journey even better,” said Brady Byrnes, senior vice president of inflight and premium guest services at American. “This kitchen is an example of the investments we’re making to enhance our operations while focusing on delivering a consistent customer experience and service that sets us apart.”
During peak travel season, American’s DFW catering facility prepares nearly 15,000 fresh meals a day at the airline’s largest hub. “The strength of DFW is that we’re literally able to connect customers to the world,” said Byrnes, whose team oversees the experience on board American’s aircraft and in its premium lounges.
The airline and its regional partners operated more than 800 daily flights from DFW to more than 240 destinations in 23 different countries this past summer.
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