National flag carrier Vietnam Airlines has been voted as one of 20 best airlines in the world for 2023, according to aviation safety and product rating website Airline Ratings.

Judged by five editors with over 180 years’ industry experience, the annual AirlineRatings.com Airline Excellence Awards combine major safety and government audits, with 12 key criteria that include: fleet age, passenger reviews, profitability, investment rating, product offerings, and staff relations.

Vietnam Airlines

Vietnam Airlines boasts one of most modern fleets in Asia, including Boeing 787-9 and 787-10 Dreamliners, Airbus A350-900 XWBs and Airbus A321neos, with an average fleet age of seven years.

The airline has been consistently expanding its network both domestically and internationally to meet increasing passenger demand. This will further help to facilitate trade, economic and cultural exchanges between countries.

Sustainable Flight Challenge

It is the first airline in Vietnam to introduce online check-in services across its entire domestic network, along with existing services including in-town check-in and kiosk check-in. Additionally, the airline’s Meet and Greet service offers exceptional benefits to passengers who need special assistance at the airport.

The airline has just completed the Skyteam ‘Sustainable Flight Challenge’ – created to encourage global airlines to find innovative ways to make air travel greener – on flight VN37 from Hanoi to Frankfurt.

On this special flight, Vietnam Airlines gave passengers bags made from recycled life vests, served sustainably sourced meals, and encouraged passengers to use their own personal items instead of single-use disposables provided onboard. Vietnam Airlines is determined to reinforce its commitment to sustainability goals, including net zero emissions by 2050.
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