KLM Royal Dutch Airlines has unveiled its brand new ‘Premium Comfort class’, which the carrier describes as an intermediate cabin between economy and business that offers more space, comfort and privacy.
KLM said the new Premium Comfort class allows KLM to “more closely meet the needs and wishes of leisure and business travellers”.
Capacity varies from 21 to 28 seats
Depending on the aircraft type, the capacity of Premium Comfort Class will vary from 21 to 28 seats, which will be wider than standard seats, offering more legroom, a larger screen and a footrest. Premium Comfort seats can also recline further than economy seats.
The reconfiguration of aircraft cabins will be carried out by specialists at KLM Engineering & Maintenance at Amsterdam Airport Schiphol.
Extensive market research
Boet Kreiken, executive vice president of KLM Customer Experience, said: “We have great expectations for this new Premium Comfort Class, based on extensive market research.
“The new class will meet the wishes of business passengers as well as leisure travellers, strengthening KLM’s standing as a global network carrier offering an appealing and varied range: World Business Class, Premium Comfort and Economy Class.
“It also reaffirms our partnership with Delta Air Lines, Air France and Virgin Atlantic on North Atlantic routes, where we can now combine all products on all routes.”
The new seats in Premium Comfort Class were designed by Collins Aerospace together with specialists at KLM Customer Experience. Apart from their new design, the seats are also lighter than previous iterations.
The first aircraft equipped with Premium Comfort Class will operate on routes to North America. Passengers are expected to be able to book Premium Comfort to a expanding list of destinations from the end of July 2022.