Image: Passenger Terminal Expo 2023

Singapore Changi Airport swept the board at the 2023 Skytrax World Airport Awards held at Passenger Terminal Expo in Amsterdam yesterday.

It reclaimed its crown as the World’s Best Airport as well as winning awards for the World’s Best Airport Dining, World’s Best Airport Leisure Amenities and Best Airport in Asia.

Lee Seow Hiang, CEO, Changi Airport Group (CAG), said: “Changi Airport is honoured to be named World’s Best Airport for the 12th time. This recognition is great encouragement to our airport community, who stood firmly together to battle the challenges of Covid-19 over the past two years. We thank them for their dedication to serve Changi’s passengers and the perseverance to keep Singapore connected to the world. To our passengers, we are deeply grateful for your vote of confidence. Your continued support encourages us to keep pursuing service excellence as we expand our offerings to redefine the Changi Experience. We look forward to welcoming everyone to Changi Airport as we rediscover the magic of travel again.”

Edward Plaisted, CEO of Skytrax, said: “We congratulate Singapore Changi Airport on being named the World’s Best Airport for 2023. After being severely hit during the Covid-19 pandemic, it is pleasing to note that passenger numbers at Changi Airport are now at about 80% of pre-Covid-19 levels, and expected to return to pre-pandemic levels by 2024. This recognition for Changi Airport is from the airport customers and serves to underline the airport’s popularity with international air travellers. Winning this award as the World’s Best Airport is a very clear recognition of the team effort among all staff at the airport who contribute to Changi Airport’s success.”

Hamad International Airport

The 2021 and 2022 Airport of the Year, Hamad International Airport, Doha, took second place in the global ranking and won three top awards for the World’s Best Airport Shopping, the Best Airport in the Middle East and the Cleanest Airport in the Middle East.

Tokyo Haneda Airport, third in the global ranking, continued its previous year successes, winning the awards for the World’s Cleanest Airport, the World’s Best Domestic Airport and the Best Airport PRM & Accessible Facilities.

Seoul’s Incheon Airport, ranked fourth globally, won awards for the World’s Best Airport Staff Service, the World’s Best Airport Immigration Processing, and Best Airport Staff in Asia.

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